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Security
Protecting your wallet and account: scams, phishing, fake apps, verification codes and recovering access.
ATM Card Skimming: How It Works and Simple Ways to Avoid ItCard skimmers copy your data at ATMs to commit fraud. Learn how skimming devices work and practical steps to protect yourself at any cash machine.
Why Crypto Wallets Ask for ID Verification (KYC), ExplainedKYC is a legal requirement for most crypto wallets and cards, not a provider preference. Here's what it involves and why it exists.
Lost Your Phone: How to Regain Access to a Crypto Wallet and CardLosing your phone doesn't always mean losing your crypto. Here's how recovery works for custodial and non-custodial wallets, and what to do next.
Is It Safe to Keep Money in a Crypto Wallet? What Actually Protects Your FundsCrypto wallet security depends on the type of wallet and how you use it. Here's what actually protects your funds and what risks remain.
Common Crypto Scams to Avoid When Funding Your Wallet or CardCommon crypto scams target wallet and card users. Learn to spot fake verification requests, phishing sites, and address-swapping tricks before you send funds.
Safer Online Shopping with a Crypto-Funded Card: What to Check Before You BuyCrypto-funded cards offer prepaid limits and easy replacement. Check secure connections, use virtual cards where available, and review transactions regularly.
How to Back Up a Crypto Wallet Properly: A Step-by-Step GuideA step-by-step guide to backing up a crypto wallet, covering seed-phrase storage for non-custodial wallets and recovery methods for custodial wallets.
Two-Factor and Passwordless Login: How Modern Apps Protect Your AccountHow two-factor authentication and passwordless login reduce account compromise risk, and why device security remains a separate concern.
What Data Does a Crypto Wallet App Actually Collect, and WhyA wallet or card provider generally needs identity information for KYC compliance, along with account and transaction data. A privacy policy describes what is…
Digital ID Verification Methods Explained: Selfie, Document Scan, and Liveness CheckHow digital KYC works: document scans, liveness checks, and selfie comparison. A calm look at the steps behind identity verification for crypto wallets and…
What to Actually Check Before Trusting a Crypto Wallet or Card ProviderBefore trusting a crypto wallet or card provider, check for clear documentation, proper identity verification, realistic returns, and independent information…
What to Expect from Customer Support at a Crypto Wallet CompanyCrypto wallet support differs from traditional banks. Understand what help is available for transactions, card disputes, and account issues before you need it.
Is it safe to keep money in a wallet that opens inside Telegram?A Telegram wallet can be reasonably safe, but only if your Telegram or Google account is protected. Here is what the login, access code and storage do.
Why link Google to your Telegram login: two doors into one walletA linked Google login gives you a second door into the same wallet balance if Telegram is lost or unavailable. Here is how it works and what to secure.
Can you pay for a VPN with a crypto card?Yes: VPN and privacy services take ordinary card payments, and a crypto-funded virtual card can pay them. Here is how funding, renewals and privacy work.
How to tell a fake wallet app from the real oneA fake wallet app copies the real look to steal logins or funds. Check the exact address, ignore seed phrase requests and avoid links sent to you.
How to Recognize a Phishing Message: Signs and Safe ChecksA phishing message pushes urgency and a link, asks for a password or code, and points to a fake page. Learn the signs and how to check safely.
Why you should never tell anyone your verification codeA verification code proves you are you, so whoever has it can act as you. Here is why no one legitimate asks for it, and what to do if you already shared one.
How to set an access code on your wallet appOpen the app's settings and turn on the four-digit access code: it is asked every time the app opens. Here is what it protects against and what it doesn't.
How to protect your Telegram account from takeover when it is also your way into a walletTelegram login can open your wallet, so secure it: two-step verification, login alerts, never sharing codes, and a second login. Practical steps inside.
How to protect the Google account you use to log in to your walletLinked Google to your crypto wallet? Turn on two-step verification, use a unique password and remove unknown apps and devices. Here is how to do it.
What Is a SIM-Swap Attack and Does It Threaten Your Wallet?A SIM-swap moves your phone number to an attacker's SIM to catch SMS codes. Learn whether it threatens your crypto wallet and how to cut the risk.
Is it safe to use a crypto wallet on public Wi-Fi?Public Wi-Fi alone is not the main risk for a wallet app: traffic is encrypted with TLS. Fake links are. Here are habits for shared networks.
Why real support never asks for your password, login code or keyReal support never needs your password, login code or key. Here is why anyone asking for them is after your account, and what to do if it happens.
Fake crypto giveaways and "doubling" offers: how to recognize the scamOffers to double your crypto are a classic scam: the money you send never comes back. Learn how fake giveaways work, the red flags, and how to protect funds.
How to check which devices are logged in and close sessions you don't recogniseNexus Pay opens through Telegram, so check active devices in Telegram and any linked Google account, remove unknown ones, and keep a second login.
You entered your card details on a suspicious site: what to do nextEntered card details on a suspicious site? Freeze the card, move spare balance off it, check charges and dispute anything you didn't make. Steps inside.
Why screenshots of keys and codes are riskyA screenshot of a key or code sits in your photo library, where apps and cloud backups can reach it. Here is why that is risky and what to do instead.
How to store the information you need to recover access to your walletKeep recovery email and phone current, link a second login and store details offline, not in screenshots. Here is how to protect access to your wallet.
How to Tell Real Support from a Scammer Posing as SupportFake support often writes first and asks for codes or a 'verification' transfer. Learn the warning signs and how to reach real help safely, step by step.
What is social engineering in crypto scams, and how do you recognize it?Social engineering manipulates people, not technology. Learn the four pressure levers crypto scammers use, the red flags, and how to verify before you act.
Unexpected payment request: what to do before you payGot an unexpected request to pay or send crypto? Pause, verify through a separate known channel, check address and network. Here is the step-by-step.
Why urgency is a scam red flagPressure to act now is how scams stop you from checking. Here is why urgency is a red flag and how to pause and verify before sending money or crypto.
How to protect a crypto wallet on a phone the whole family usesSharing a phone with family? Set the four-digit access code, lock the device, keep only spending money on the card — or use a separate device. Steps inside.
Why you should keep your account recovery options up to dateOld phone numbers and emails on your linked accounts can lock you out when you need them most. Here is why to review recovery details and how often.
What a minimum deposit protects against, and why you should check it before sendingA minimum deposit keeps tiny transfers from costing more in network fees than they are worth. Here is what it protects against and how to check it.
Do you need a backup payment method when traveling with a crypto card?Yes: keep some cash or a second card apart from your crypto card. It covers loss, outages and cash-only vendors. Here is how to set it up before you leave.
What to check in a service before you put money into itCheck the entry point, what the service asks for, how it describes fees and custody, then deposit a small test amount first. A practical checklist.