Document scan: checking the ID itself
A typical digital KYC flow asks for a photo or scan of an official ID document, checked for basic authenticity markers like document format and security features. The system examines the structure and elements of the ID to confirm it matches expected patterns for that document type. This step does not yet confirm that the person submitting the document is the person shown on it.
Liveness check: confirming a real person is present
A liveness check asks the user to take a selfie or short video, sometimes with a prompted action like turning their head, to confirm a real, live person is completing the verification rather than a photo or a pre-recorded image. This step exists to prevent someone from using a static image or video of another person. The check happens in real time during the verification session.
Matching the selfie to the document photo
The selfie or video is then compared against the photo on the submitted ID document to confirm they show the same person. Verification can be processed automatically by software, reviewed by a human, or both, depending on the provider and the specific case; unusual or unclear submissions are more likely to need human review. This comparison is the final step that ties the document to the person completing the process.
What happens after verification is complete
None of these steps store a password — they exist to confirm identity once at signup or at specific checkpoints, not to log in on an ongoing basis. Once verified, you access your wallet or card account through your usual login method. Services like Nexus Pay use this verification flow when you open an account and request a Visa card, but the daily experience is simply using the wallet and card without repeating the full check.
Common questions
Why does the liveness check ask me to move my head?
The prompt confirms a real person is present in real time, not someone holding up a static photo or playing a pre-recorded video of another person.
Is my ID photo stored permanently?
Providers retain verification records according to their compliance obligations, but the check itself is not used for ongoing login — you use a password or biometric unlock for daily access.
What if my selfie doesn't match the document photo clearly?
Unusual or unclear submissions are more likely to need human review, which may take longer but provides a second look when automated matching is uncertain.
Does every crypto wallet require this kind of verification?
Not all wallets require KYC, but services that issue a card or convert crypto to fiat, like Nexus Pay, typically do because they interact with regulated financial systems.
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