How to check a fee before you pay it: swaps, card, ATM and network transfers

Which fees can I run into, and where does each one appear?

There is rarely a single fee. Depending on what you do, you may meet a swap cost, a card transfer fee, an ATM fee, an ATM owner's fee, a network fee, or a hidden margin in a currency conversion. Each of these is shown in a different place and by a different party. The table below the last section lists all of them side by side. The rule is simple: read the final screen of every operation, because that is where the amount you actually pay or receive is shown.

How do I see the result of a swap before confirming?

In an in-wallet swap, the amount you will receive is displayed before you confirm. Compare that number with what you expected and cancel if it does not match. In Nexus Pay a swap costs 0% and uses the exchange rate with no markup, so the preview is the whole story: no extra line is added after you confirm. Checking the preview is still worth it, because it also confirms you picked the right pair of coins.

How much does it cost to move money to the card and withdraw cash?

These two costs are fixed percentages, so you can calculate them before you start. Moving money from the wallet balance to the card costs 0.1%, and each ATM withdrawal costs 0.25%. Purchases with the Nexus Pay card cost 0%, and there is no monthly fee. For example, 1000 USDT moved to the card becomes $999.00; withdrawn at an ATM, it leaves $996.50 before any fee from the ATM owner. The ATM fee is charged per withdrawal, so one larger withdrawal costs less than several small ones for the same total.

How do I see an ATM owner's fee before I confirm?

The ATM's owner can add its own fee on top of the card's 0.25%. That fee is not part of the wallet's pricing, but it is shown on the ATM screen before you confirm the withdrawal. The way to see it is not to skip that screen: read the amount, and if the fee is too high, do not confirm. Do this each time, since different ATMs can show different fees.

Who sets the network fee, and where do I see it?

A network (blockchain) fee on a deposit or a send is set by the network, not by the wallet. It is shown by the sending side before the transfer is broadcast, so check it there. Two other details matter at the same moment:

• Each deposit address belongs to one network; a coin sent through a different network will not arrive and cannot be reversed.
• Every network has a minimum deposit shown in the app, and deposits below it are not credited.

Blockchain transfers are irreversible, so verify the network, address and amount before you send.

Should I pay in my home currency at a foreign terminal?

When a terminal abroad offers to charge you in your home currency, this is called dynamic currency conversion. It looks convenient because you see a familiar number, but it usually hides a worse exchange rate than paying in the local currency. The safer habit is to choose the local currency on the terminal. The conversion then happens once, on the card side, instead of being priced by the terminal.

Common questions